Review Management and Generation
Customers Help Grow Your Reputation Through Review Management and Generation
As someone looking at a new product, service or business, what’s one of the first things you do? You would probably check reviews, right? Looking at reviews is a quick way to tell whether a company is reputable or a product is reliable.
Now, as a business owner, engaging with reviews is one of the best ways to ensure your website ranks higher and clients’ questions are answered. Or, if needing to build relevance from the ground up, a few 4 or 5-star reviews can do the trick. And with a little help from WebDesign309 and our review management and generation service, we can help your site climb to the top through positive reviews!
What is Review Generation?
Expecting customers to write you a review without any provocation might find you lacking many decent reviews. And more often than not, the only reason a client will give you a review without you asking is that they’re unhappy with a product or service. So, with review generation, we reach out to your previous and recent clients and ask them to review your business. Through Birdeye, our review platform, we can consistently (but non-intrusively) remind past customers to “not forget to write you a review!”
What is Review Management?
Once those reviews start coming in, it can sometimes be challenging to keep up with them all. However, it’s beneficial to your website and your audience to show you’re paying attention. Birdeye manages all incoming reviews, whether on your site, through Google or on Facebook, and responds to them for you! And, if you receive a negative review, our review platform is quick to alert you and put you in touch with the individual who wrote the review.
Why Should You Want More Reviews?
If you’re struggling to attract a more consistent audience, reviews can be the bridge to an increase in web traffic for your business.
- The Best Advertising – You can use every tool of the trade to promote your business via online or traditional marketing, but a positive review will always be your best source of advertisement. There’s nothing more beneficial and affirming for your business than to have real testimony from a past client encouraging others to take a chance with you.
- Excellent for Algorithms – Google (and other search platforms) use complex algorithms to determine how best to rank a website on their search pages. And while much of this algorithm is a game of trial and error for most, positive reviews are a sure-fire method to get your website to rank higher. Search engines take every positive review into account (ranking, message and all) and use customers’ opinions to give your site more or less relevancy in web searches.
- Increased Customer Satisfaction – There’s nothing more satisfying for a customer than when they get the service they need. And sometimes, all they need is a simple acknowledgment. Through reviews, you can provide your clients with this satisfaction, increasing the likelihood of their return. Even with negative reviews, if the reviewer and other potential customers see you making an effort to set matters right, they’re more likely to recommend your business to others.
See What it’s All About!
Through our review platform with Birdeye, we can help your business build an impressive wealth of reviews and assist you when it comes to keeping up with them all! And even if you give Birdeye a try and find it’s not precisely what you’re looking for, your site keeps the benefit of any positive reviews previously generated and managed. So, why not see what review management and generation is all about, with WebDesign309?
To learn more about Birdeye, review management and review generation, give the team at WebDesign309 a call. You can contact us today at 309-228-9640 to schedule a consultation. Also, we are located at 311 SW Water Street, Unit 201 Peoria, IL 61602.